KSJ is now an international business located in Stockholm, Sweden. All pieces are handcrafted and shipped from the Stockholm studio.
If you need your order rushed, please email email@example.com to see if we can accommodate your request. When in doubt - order as early as possible!
KSJ uses recycled and minimal packing materials in order to minimize our environmental footprint.
We advise that you have your packages shipped to a safe and secure address. KSJ is not responsible for lost packages that have been marked delivered by the carrier. We will, however, do our best to address any damaged or delayed package issues with the carrier on your behalf.
EU destinations will ship with Post Nord or DHL Express (1-3 business days). Customers will be notified when their orders are fulfilled and a second notification including a tracking number once the orders have shipped.
Orders addressed to international destinations will ship with Post Nord or DHL Express (3-5 business days). Customers will be notified when their orders ship and will receive a tracking number for their order. KSJ covers the customs cost to ship to the USA but cannot guarantee the date of delivery due to the customs process. If you need your order by a specific date, please get in touch with us at firstname.lastname@example.org so we can do our best to advise you. Please note that KSJ does not cover international shipping costs for returns.